Jump to content


Guests: Please register to get rid of these annoying ads! Registered members enjoy an ad-free forum.


Photo

Not Happy With SamsClub.com


  • Please log in to reply
3 replies to this topic

#1 princessbsl45  OFFLINE  

princessbsl45

    Member

  • PipPipPipPipPipPipPip
  • 135 Posts
  • Member since 2010

Posted Dec 6, 2010 - 5:58 am

My mother purchased the SonyCybershot W330 deal for my sister and I on Thanksgiving morning from Sams. She was charged, recieved a shipment notification with tracking number but FedEx says they never got a package from Sam's. When she called Sam's they said sorry, they must have ran out! What the heck? Shouldn't you know you ran out before you send a shipment notification? Anyone else think this is a little unusual?

#2 happyrat  OFFLINE  

happyrat

    Member

  • PipPipPipPipPipPipPip
  • 731 Posts
  • Member since 2005

Posted Dec 6, 2010 - 3:33 pm

Yes especially if she was charged for it. That is a whole other matter. I would think if they charged her for it then they should be obligated to provide what she paid for or something of equal or greater value. I hope she at least got a refund.

#3 princessbsl45  OFFLINE  

princessbsl45

    Member

  • PipPipPipPipPipPipPip
  • 135 Posts
  • Member since 2010

Posted Dec 6, 2010 - 7:16 pm

She is a pushover so I called them today for her. They said they were going to take 5 days to look for the packages and if not found then they would cancel the order and refund the money. I made the suggestion that since we were under the impression on Black Friday that we already had cameras purchased we missed out the opportunity to buy a comparable deal elsewhere so I asked if they could just subsititute with a equal or better product and she said she would note it in the file so we will see in 5 days I guess! Cutting it kinda close for Christmas shopping!

#4 happyrat  OFFLINE  

happyrat

    Member

  • PipPipPipPipPipPipPip
  • 731 Posts
  • Member since 2005

Posted Dec 6, 2010 - 8:37 pm

Just fyi officemax has the camera for $120 but does not have the case. Newegg.com has it for $129. You can prob get a case for $10 or less so tells Samsclub they lost your business and buy it somewhere else. Looks like Sams had it for $124 which does not seem like much of a deal to me. Still listed for sale at $129.88 so I am not sure why they won't send it??




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users