My mother purchased the SonyCybershot W330 deal for my sister and I on Thanksgiving morning from Sams. She was charged, recieved a shipment notification with tracking number but FedEx says they never got a package from Sam's. When she called Sam's they said sorry, they must have ran out! What the heck? Shouldn't you know you ran out before you send a shipment notification? Anyone else think this is a little unusual?
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Not Happy With SamsClub.com
3 replies to this topic
Posted Dec 6, 2010 - 5:58 am
Posted Dec 6, 2010 - 3:33 pm
Yes especially if she was charged for it. That is a whole other matter. I would think if they charged her for it then they should be obligated to provide what she paid for or something of equal or greater value. I hope she at least got a refund.
Posted Dec 6, 2010 - 7:16 pm
She is a pushover so I called them today for her. They said they were going to take 5 days to look for the packages and if not found then they would cancel the order and refund the money. I made the suggestion that since we were under the impression on Black Friday that we already had cameras purchased we missed out the opportunity to buy a comparable deal elsewhere so I asked if they could just subsititute with a equal or better product and she said she would note it in the file so we will see in 5 days I guess! Cutting it kinda close for Christmas shopping!
Posted Dec 6, 2010 - 8:37 pm
Just fyi officemax has the camera for $120 but does not have the case. Newegg.com has it for $129. You can prob get a case for $10 or less so tells Samsclub they lost your business and buy it somewhere else. Looks like Sams had it for $124 which does not seem like much of a deal to me. Still listed for sale at $129.88 so I am not sure why they won't send it??
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