angelic680 Posted December 3, 2009 Share Posted December 3, 2009 Step 2 Real Projects Workshop NOW: $42.48 *Free in store pick up http://www.lowes.com/lowes/lkn?action=productDetail&productId=18161-1547-896900&lpage=none http://images.lowes.com/product/converted/733538/733538896998md.jpg Link to comment Share on other sites More sharing options...
jboyko Posted December 4, 2009 Share Posted December 4, 2009 Thank you! For a while this was $50 at Amazon, but it has gone back up. I like Lowe's blue color better anyway so I ordered shipped to store. The store called about 10 minutes after I placed my order to tell me it was available for pick-up. Link to comment Share on other sites More sharing options...
angelic680 Posted December 4, 2009 Author Share Posted December 4, 2009 Oh wow thats great!! I haven't used Lowes ship to store yet...now I'm going to have to check it out!! thanks Link to comment Share on other sites More sharing options...
jboyko Posted December 5, 2009 Share Posted December 5, 2009 Caution on the "ship-to-store" business. So far our experience has been awful. They called about 10 minutes after I placed the order (on Thursday) to say the item was ready and asked when we'd pick it up. I said this weekend. My husband went in today (Saturday morning) to get it. They acted like they'd never heard of the toy. They tried to give him a totally wrong item, when he refused it, they suddenly remembered that they'd had the workshop but said it was a Black Friday item and we couldn't possible expect them to have it. My husband insisted they sold it to us on the third, accepted payment, and then called to say it was there. Another worker came by and said, "Oh yeah, that's a cool toy. A couple of co-workers have them squirreled away under their desks in the back." After an hour of the run-around, they tried to get my husband to drive an hour to another store to see if he could pick on up there. He said, "I don't think so!" They finally agreed to have someone drive down and pick it up from the store either tomorrow ("or maybe the next day"). We'll see what happens. If the item is "ship-to-store", I'd expect them to ship it to the store if it's not in stock at that store anymore, but available elsewhere. YMMV. Link to comment Share on other sites More sharing options...
tn20 Posted December 5, 2009 Share Posted December 5, 2009 jboyko- I would be demanding to speak with the store manager about this! They need to know that you were called, told it was there waiting for you, then told that other employees had them stashed for themselves, THEN told to drive an hour away to pick it up for yourself! If the manager does not resolve this satisfactorily, then you need to ask the manager for the number to THEIR boss. I would be irrate if I went to pick up something I had ordered then was told that employees had stashed my item for themselves! Link to comment Share on other sites More sharing options...
angelic680 Posted December 5, 2009 Author Share Posted December 5, 2009 Oh wow I'm sorry that happened to you!! What state are you in??? That seems like something that would happen here in NJ.... It sounds like to me that someone sold it or kept it for themselves. I would call the Lowe's Customer Care 1-800-445-6937! Keep us posted with what happens.... Link to comment Share on other sites More sharing options...
jboyko Posted December 9, 2009 Share Posted December 9, 2009 Success! My husband's insistence paid off and our local Lowe's store sent someone out to another store that had the workshop to pick one up. I picked it up yesterday and have it in my possession, hooray! I went back and looked at the BF ad, and the workshop had been a BF deal. In fact it was listed at $49.99, so the price was actually cheaper with this deal. Not sure if it was a mistake, or if they are just clearing them out of certain stores that didn't sell out on BF, but the website definitely listed it as ship-to-store. Anyway, just wanted to update. I still will be leery of using Lowe's ship-to-store feature again as the customer service we experienced was quite poor, though we are satisfied with the outcome. Thanks all! Link to comment Share on other sites More sharing options...
vicloo Posted December 9, 2009 Share Posted December 9, 2009 Price is now showing $39.99 plus tax. My order states it may be picked up within 30 minutes. Link to comment Share on other sites More sharing options...
angelic680 Posted December 9, 2009 Author Share Posted December 9, 2009 Success! My husband's insistence paid off and our local Lowe's store sent someone out to another store that had the workshop to pick one up. I picked it up yesterday and have it in my possession, hooray! I went back and looked at the BF ad, and the workshop had been a BF deal. In fact it was listed at $49.99, so the price was actually cheaper with this deal. Not sure if it was a mistake, or if they are just clearing them out of certain stores that didn't sell out on BF, but the website definitely listed it as ship-to-store. Anyway, just wanted to update. I still will be leery of using Lowe's ship-to-store feature again as the customer service we experienced was quite poor, though we are satisfied with the outcome. Thanks all! Thats so GREAT!!!! I'm glad it all worked out!!! :yelclap: Link to comment Share on other sites More sharing options...
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