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Updated BB Retail Store Price Match Guarantee


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http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1118843518460&id=cat12098&AID=10474050&PID=2187655&URL=http%3A%2F%2Fwww.bestbuy.com%2Fsite%2Folspage.jsp%3Ftype%3Dpage%26contentId%3D1118843518460%26id%3Dcat12098&ref=39&loc=01

 

Best Buy Retail Store Price Match Guarantee

 

If you find a lower advertised price on the same available brand and model prior to your purchase or during the exchange and return period, we will match that price. Simply bring in the ad of the local retail competitor or Best Buy, while the lower price is in effect and receive your price match.

 

The guarantee does not apply to our competitors' website pricing and the guarantee does not apply to our or our competitors':

 

* Offers that include financing, bundling of items, free items, pricing errors and mail-in offers

* Items that are limited-quantity, out of stock, open-box, clearance, Outlet Center, refurbished/used items and items for sale Thanksgiving day through the Saturday after Thanksgiving

 

Best Buy Puerto Rico Stores have their own store price guarantee. Also see our BestBuy.com Price Match Guarantee Policy.

 

FREQUENTLY ASKED QUESTIONS

 

What is considered a local retail competitor?

A retail store located in the same market area as your local Best Buy store.

 

What is considered "proof" of price?

If you have already purchased the item, the best way to show proof of price is to bring in your original Best Buy receipt, plus the competitor's current ad. We reserve the right to call the competitor's store to verify the lower price and availability of the item.

 

How do you handle a price match if the Best Buy price includes a promotional offer such as a free gift card or rebate?

The Best Buy net purchase price is calculated by deducting the value of all instant and mail-in discounts such as rebates, free offers and promotional gift cards. Existing rebates and free offers associated with a product purchased at Best Buy will not apply if a price match is executed.

 

How do you handle a price match if the competitor's price includes a rebate or other promotional offer?

The competitor's net purchase price is calculated by deducting instant discounts taken at the register such as instant rebates. Mail-in rebates and other deferred savings are not deducted from the competitor's purchase price.

 

How do you handle a price match if an instant gift card is included with a purchase?

The value of an instant gift card with purchase will be considered when calculating a price match. If the combined value of a competitor's product and instant gift card is lower than the combined value of Best Buy's product price and instant gift card, Best Buy will match either the price or the instant gift card value, depending on the offer.

 

What if the competitor does not have the item in stock or has limited quantities of the product?

Sometimes a retailer will advertise a very low price for a product but have only limited quantities in stock. If the item is out of stock or the competitor has limited quantities of an item, it is not eligible for price matching. Likewise, if Best Buy has a product that is advertised as being limited in quantity it will not be eligible for price matching.

 

Are Best Buy services eligible for price matching?

Due to the differences in services being performed, Best Buy does not match competitors' service prices. This includes, but is not limited to, services such as delivery, installation and computer services.

 

What does it mean not to match a competitor's price that results in a price match?

Best Buy will not price match to a local competitor's price that has already been reduced by a price match.

 

Can I have my price match request processed over the phone or online?

We are currently not able to process your request over the phone or online. However, if you have questions regarding the policy, call our Customer Care Center anytime at 1-888-BestBuy or visit BestBuy.com.

 

What if I find a lower price at another Best Buy store or on BestBuy.com?

If an item you purchased at Best Buy is advertised at a lower price at another Best Buy store in your local area or on BestBuy.com, we'll refund you the price difference from our own sale price during the exchange and return period on your product. Simply bring in your original Best Buy receipt to the customer service counter while that lower price is still in effect.

 

What is an "online only offer?"

It is a product or a price that is only offered to online buyers. Best Buy does not match BestBuy.com online only offers in our stores.

 

Does Best Buy match prices of Internet retailers?

Best Buy does not match the prices of Internet-only retailers or the online only offers of our local retail competitors. If you find a local retail competitor honoring its own online prices, we'll match their price. Eligible items must be the same brand and model, and currently in stock at the local retail competitors store. For purchases made at BestBuy.com, please see our BestBuy.com Price Match Guarantee Policy.

 

Will you price match with the Best Buy site on my mobile phone (m.bestbuy.com)?

Yes. m.bestbuy.com has the same pricing and is treated the same as Best Buy.com.

 

Will you price match iPhone Apps?

Yes. The iPhone Applications have the same pricing and will be treated the same as BestBuy.com.

 

* Select Categories include desktop computers, notebooks, projectors, monitors, digital cameras, camcorders, radar detectors and video games purchased as used.

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Did you know that if you ask to see the manager at BB and tell them you want to get whatever item it is you are looking for at the LOWEST price they have offered it at, they will look it up on thir computor and honor that price?

 

just got the LG 55LH90 LLED LCD FOR $1999.00 And that was the price they offered it at this summer.

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Did you know that if you ask to see the manager at BB and tell them you want to get whatever item it is you are looking for at the LOWEST price they have offered it at, they will look it up on thir computor and honor that price?

 

just got the LG 55LH90 LLED LCD FOR $1999.00 And that was the price they offered it at this summer.

I got the same tv on sunday. They dont have it in-stock, so they offer other model like Samsung LED 1080p 55" 120hz. Great offer, but i decided to wait for the tv because i prefer 240hz.

 

Anyway, jagg007, my local had a special event for Reward Zone. They offer same model for $1900 with LG blu-ray player. Do you buy ext warranty for the TV, too?

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Hi, I did not buy the extended warrenty. I shy away from those. $1900.. huh? beat me by $99.

Great job. I love the tv though I was after the 47 inch at Sears for $1299.00. I was given till January 25th to return the tv. If I can get either the Vizio 55 inch with the broadband built in or the 47 inch lg 47lh90 by then, I will return it.

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Hi, I did not buy the extended warrenty. I shy away from those. $1900.. huh? beat me by $99.

Great job. I love the tv though I was after the 47 inch at Sears for $1299.00. I was given till January 25th to return the tv. If I can get either the Vizio 55 inch with the broadband built in or the 47 inch lg 47lh90 by then, I will return it.

I am looking at those item too. I love my tv so far.

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