Jennifer,
On my order status page, it says that my order was completed even though it was cancelled.
I am not happy with Sears.com right now as well. I tried calling them to see if I could reorder the same items at the same price and pick them up at my local Sears store for the same price. The woman said that I could pick them up at my Sears store, but I may not get them for the price I ordered them at. She said both items I ordered were out of stock, so I questioned her why one of the items still says it is in stock since yesterday night and her reply was that they haven't updated the inventory yet. You're telling me Sears hasn't updated the status since Black Friday??
What makes me even madder is that I saw the same exact items I wanted at Sears on Friday morning and I could have picked them up. By the way, I ordered the 3-piece luggage set and a bunch of bath towels. In my opinion, these don't seem to be high demand items since I still saw at least 25 luggage sets and a lot of the same bath towels at my Sears at 11am.
