i need a new living room set and dining room set, and i can't find a single furniture dealer that doesn't have a zillion complaints on the web. further, i'm pondering a leather couch, and the odds of finding one that won't look terrible in a few years seem very low, if one bases that on the extremely high number of ticked off customers complaining on the web. i live in the dallas area.
i was pondering costco--not because of quality but because of their extraordinary return policy. but alas, they just don't have anything that works. my only caveat is that i would like to see the item before i buy it unless the business, like costco, has a crazy great return policy.
so, does anyone have a really GREAT furniture experience that they think can be repeated?
thanks!
