Amen! I read the posts and was shocked that a corporation would sponsor a site and allow such behavior and language (if they do support the site - I didn't look that close) on it. I take patient complaints and if I had a dollar for everytime I had someone tell me they didn't get the pain meds they wanted in the ED and they are going to sue us, I would be a rich person right now. Anyway, we deal with it - that is what we do. Also, if I ever talked to a patient/visitor/family member the way I have read some of the Target managers, etc. have talked to people I would be sitting at home without a job. We also have a means to post comments, etc. on our System's intranet. I can tell you that the postings are screened and any post with offensive, derrogatory, spiteful language is taken off or not posted at all. There are 2 key things Target is missing PUBLIC and CUSTOMER SERVICE - Hello???? If they don't want to honor the coupons - DON"T ISSUE THEM - it is that simple. Otherwise, put limits on them (if you want to limit) and post policies in the stores - don't make them up as you go. Sorry for venting so long but the more I read the more it irritated me.