I have had the Charter Internet for over 5 years. I currently have just installed the Charter telephone Service. I was not impressed with it. First, they fail to ask you what telephones you currently have in your home. Second, they are not compatable to certain phones. So, a word to the wise ask first about your current phone you have in your house. I know for a fact the all
GE phones are not compatable to there service. So, after the service tech installed the phones service it worked for about 12 hours, then quit working. I called them on my cell phone and ask them about my service not working thats when one of the reps. asked me what kind of phone I had in my house. I told him that was not very good business practices. If you want to sell your phone service the first questions to consumers would be: Miss. what kind of phones do you currently have in your house. And go form there. Well to make a long story short I talked to his supervisor and complained that I was not informed about the compatablitiy of the phone. And that I was unsatisify. Well that supervisor sent in my request to talk to a regional rep. and they
sent me a check to buy new phones, plus gave me a package deal for the next 2 years. I guess to shut me up. After that was all said and done I still for the last 2 month have had telephone problems with no service for 15 days per month. So they have prorated my bill to 10.00 a month.
So if you depend on your phone service, I would be very afraid of this service.