I've been doing Black Friday with my mom for about ten years now (I'm 25) and I know it's crazy and chaotic, but I personally find this day lots of fun!! Now, I know a lot of people (including my past boyfriends) think I'm nuts to get up at 4 a.m., go out into the cold, snowy morning (here in Mich) just to stand in line with a bunch of other crazy people for one or two items.
But you know, as you read these other threads, I think I most dedicated people have a good time. I get to bond with my mom, and sometimes you meet some fantastic other people. Yes, it's very busy, my foot has been ran over three times (once left bleeding) someone dropped a 19" tv on my hand as I was picking something up, I've been slammed in the back with a shopping cart more times than I can count... but I don't care. It's still fun to me and makes me happy to get some good deals. I personally enjoy the chaos and the noise and the multitudes of people. Granted... I've never WORKED a Black Friday, but as a shopper, it's fun.
I always make sure to compliment the cashier or sales staff and say thank you, even if I have to stop them, slow them down and say it. Sometimes, that's all they need to hear to make them smile. I do work in the bakery of Meijer and I know how mean people in a hurry can be if your out of their favorite item, so I try to say thanks. ONe year, one electronic sales guy was so surprised, he gave me a Disney DVD that was one sale that they had been out of. He said someone had left it at the registers and it had been brought back and they were simply too busy to put it out. He was a nice guy :)
If anyone gives me great service, I make to get their name, their specific department and then I write or call (the next day of course, when it's not busy) to tell the manager.
Anyways, I'm looking forward to Black Friday, and even though I'm too broke to buy hardly anything, I'm still going to get up at 4 a.m. and enjoy the day!