Hubby went this morning to get the $99 desktop - he said it was a MESS! NO one knew anything and it took him 1 1/2 hours of being sent here there and everywhere to get the sheet to check out and then the checkouts went down so it all had to be hand written! They mail it all to you (after adding $100 in shipping!!!!) - I hope they get ti right or there will be some PROBLEMS! He was happy - but I was not! Oh, well - there is always Next Year!