Ohh!! I cannot count the ways I hate Comcrap (or as my neighbor says...it's Comcastic!) We were switching to Verizon Fios in January, and I guess in the prep, someone cut our cable lines the first day of the two week Christmas vacation (so I'd have three kids home with no tv, no internet!) They could have cared less, wouldn't do a patch from a neighbor's, nothing. We got service two days before our Fios was installed. The best part was when Comcrap tried to bill us for the two weeks we had no service. I had my husband call customer service because I'd already fought with them too much.....he was in disbelief that he was actually getting yelled at by them!
My neighbor just canceled her Comcast and at my advice, immediately returned her equipment to the local office. Two weeks later she gets a call that she had a missed appt to pick up her equipment...what?? She'd been home the entire time! Seems the van parked outside her house for an hour, didn't ring the bell because they didn't see a car in the driveway (umm, did you think it might be in the garage??) She made some calls, doing her best to get everyone involved in trouble, but nobody wants to take responsibility.
Verizon isn't perfect, but it makes me glad to not give any money to Comcast.
