skey

Mine is not due in the store until Dec 22. Good thing it is not a gift. I just got it for a bedroom TV so the timing doesn't matter too much. Just seems like that is a long time to wait. Nearly 1 month.

Sorry it took so long to reply, we've had company all weekend. As far as I know, there is no national policy of not accepting returns without a recipt. We still do it all the time. So it must be a local decision. The system will flag your DL number after 3 returns without a reciept within 6 months. However, depending on how large the return is, management can (and often do) override the system and allow the refund.

I work for Wal-Mart, in accounting. Yes, we can look up reciepts for customers, but we need to know the exact day the purchase was made. There is not an option in Wal-Mart's outdated electionic journal program to just search for credit card numbers. The search has to be pulled up day by day, which can take a long time. You must also be sure you have the correct store. Each store can only access their own electronic journal history. I can't tell you how many times a customer has called to see if we can locate a reciept for them, and after hours of searching, they finally realize that they purchased the item at the store five miles down the road.