JodS

Greetings momof5kiddos, We heard our customer and you will be happy to know that we now show stock availability for each item when you order online. And if you order over the phone, our agents will be happy to tell you what is available, when stock is due to arrive or help you find a similar item. You will now know in advance where your order stands. Have a Wonderful Holiday, Jodi S Customer Care Specialist

Greetings Kibi13, We listened to many of our customers concerns on our older shipping policies, so, in June of 2009, we made significant improvements to our shipping policies by creating a shipping rate chart. It is now based on the total cost of the merchandise you select. We even lowered our shipping charges at many of our categories. Now you will know your total shipping costs up front, before you make your purchase decision. Whether we ship your order in one box or several, you’ll never pay more than what our chart indicates. Warm Regards, Jodi S eCCS Customer Care Specialist