Home Depot! I know, it sounds silly. One year they has some powertool my husband wanted. We figured it was not a big BF draw for crowds, so we got there around 4:30 for 5 a.m (had already done Toys R Us). We were 6th in line, no biggie. Then they shut off the lights in the parking lot! Pitch black. It's set back from the main road and all by itself. 5 comes, 5:30, 6. People were pulling in and leaving thier headlights on to see. Finally at 6:45 they opened the doors (the lights never came back on, probably on a timer that was wrong). Stuff was piled all over the front part of the store from the ad, no rhyme or reason to the order. None of the employees knew where anything was. Then this other guy goes to take a shopvac down from and the whole pile falls. Not one employee came over to check on the guy or clean up the mess. We had to climb over the shop vac pile to get out. Never again!