brandy_drake

Okay, here is my update...I took my phone to the corporate store and the replaced it with a refurbished phone. I got to the next place I had to go and the phone was already freezing up. Well then I went to send a text and slide the keyboard out and it almost fell off. So today I took the replacement phone back to the store and they are overnighting me another on of the same phones. They noted my account and said if I have trouble with that one they will give me a new model. My question is what other phones are in the as model family as the Rival. I wander if they will let me pay the difference and get a more expensive phone?

I took it back to the verizon store and they replaced it. They said to bring it back if I have any trouble. Well I took my son to Best Buy and my phone is froze up again. I took the battery out for a few minutes and put it back in and it is working for now. This is how the other one done. I will give it some more time and see if it happens again.

I really am not sure about the Rival warrenty. I am going to take it to the corporate store tomorrow.

Me and my husband signed a 2 year contract with Verizon in Aug-09 and I got a Rival. It had great reviews so I got it....well it freezes up all the time and when I charge it, it turn off. I call the CS number and all they said was they could send me a refurbished one. Well if the brand new one does not work I am worried that the refurbished one would be worse. We as of this weekend it froze up and I took the battery out (as usual) and not it will not work at all. I tried to charge it, but when I charge it the phone just cut on and off none stop. The guy at our local Verizon says it is a programing error. Is there anyway to get the verizon people to just let me get a different phone and sign a new 2 year contact on a phone that actually works or am I stuck with this one for 2 years? Any help would be greatly appreciated...Thanks

Thanks so much. I got him a Jansport with a lifetime warranty. Thanks for all of your help!

Does anyone know of any good deals on a backpack that would survive High School. My son is a freshman and he has went through 3 backpack (from wal-mart), so I am look to invest in a good one that will last. Thanks so much!

We got our son a Wii for his birthday January 20th. Now we just got together with my husbands family and they got him a Wii for Christmas. If I still have the receipt from last week when I finally found one will they credit my CC back when I return it? Or are they going to give me a hassle about it?