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This is a great gift at a terrific price. Little girls love http://www.amazon.com/gp/product/B00294Y2ZY?psc=1&redirect=true&ref_=ox_sc_act_title_1&smid=ATVPDKIKX0DERhttp://ecx.images-amazon.com/images/I/8107yT-TyYL._SL1500_.jpg

Shipping isn't showing as free, did I do something wrong?

10 lb ones are Sold Out, 9 lb still available but better hurry!

Does anyone own this brand, how is it?

I had the same issue. I ordered in October and it is going through fine. I ordered on the 13th of this month and I got a confirmation that the free items were exceeded on the 15th. The web site states it is to be shipped on 19th yet when I called to cancel I was told it already shipped out. Hmmm, and according to customer service it was shipped on the 15th, the same day it was confirmed. I was told I could refuse the item when it gets here or take it back to the post office. Sounds pretty fishy to me. I won't order from them again.

Promo code didn't work, any suggestions?

I just tried it, and it worked