How peeved are people that so many BF items are BF exclusive?
Shoppers can't research the items ahead of time. Furthermore, one BF laptop from Toshiba was totally defective (forums.cnet.com/5208-6035_102-0.html?forumID=69&threadID=52744&messageID=1519788), and people had a tough time getting service till Toshiba admitted to the fault over 3 months later (pcworld.about.com/magazine/2305p042id119979.htm).
Do exclusive SKUs/UPCs have any benefit for shoppers?