delsuburban

Thanks so much for posting this! What a relief to have a couple of gifts knocked out!

I received my free items this past week. In other words, they corrected the error. I am pleased and relieved that they didn't hassle be about this. I will continue to buy from crocs.

That was actually me. I "chatted" with a representative and they offered me a replacement for the shoes that weren't sent. This just happened today, and I am hoping that my replacements come in. I will let you know.

Did you purchase with the "buy one get one free" promotion? I purchased twice with this particular promotion, my account read that everything had been shipped, and when I received both shipments, they were both missing the "free" item. I have ordered numerous times from crocs, and this is the first time they have failed to complete the shipments. Yes, online it reads, "shipment sent" but it fails to mention that the "free" item is not there. They didn't even put a note in there saying, "sorry, we can't complete your order."

I wrote to them on Thursday and have not heard from them yet. It's Sunday now and Monday is a holiday, so I'm wondering if they are just going to ignore me!

I have purchased crocs twice this last month and BOTH times I have received only ONE pair of the "buy one get one free" items. I have written them and am waiting for a response, but haven't heard anything yet.

About returns...I once bought a Dirt Devil Vacuum and when I opened the box, I noticed that it had been tampered with. There were things all out of place, but I decided to try and plug it in and keep it. When I plugged it in, it didn't work. I purposely packed it up without putting things back into the plastic bags and didn't seal the box back up. I told the customer service rep. that I didn't pack it up neatly simply because when it is packed back up, they throw it back on the floor. I didn't want someone to end up buying the same vacuum just to have to come back because it didn't work!

There's a new offer of "buy one get this free." http://www.thelaughingstock.co.uk/acatalog/pator_hat.JPG

I agree! I was able to purchase 4 pair! My girls better not get any bigger!:) Ha!

I can't thank you enough! I validated everything and it states that I should have my discount on the next or second billing cycle. THANK YOU!:)

Great deals! Thanks!:)

I HATE being cold at baseball games! Of course, this is anything below 70 degrees! I'm a southern Texan and anything under 70 is cold to me! :) I ordered two and it came to 27.XX. Thanks for the deal!

What a deal! Good for you!

The cashier treated you unfairly, she should be "called out" on that. I have to be honest in stating that sometimes when a price looks TOO GOOD, I always recheck it on the price scanner. It avoids frustration. I don't want to argue unless I have an honest to goodness legitimate reason for doing so. You said that you saw the price on the yellow tag and I believe you, so it is ridiculously unfair that they went and changed it and therefore made it look like you lied and/or you were trying to scam them. I would throw that in the argument too... Tell them you frequent their establishment and that you have nothing to gain by being a liar.

GREAT DEALS!