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jukus

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Posts posted by jukus

  1. It usually costs exactly the same if you buy it at a retail store (i.e. Best Buy, Circuit City), instead of DirecTV. I may be wrong, but it seems that when you read the price stuff at Best Buy, etc. It mentions that you are paying lease upgrade fee, and DirecTV charges you $5 extra a month for each additional receiver. You may be able to find a deal on eBay, but you proably won't get any help if it doesn't work. I am not sure about any online places to buy DirecTV equipment.
  2. The telephone line is not required for it to work. Really serves 2 purposes, allows you to order payperview with your remote control and I believe all of the receivers now have caller id feature (if your phone line is plugged in a box pops up with caller id, it can be disabled if you do not want to use it).
  3. I have been a DirecTV customer for 3 years now and have not had any problems. They always seem to have some type of upgrade promo going on. Cable is not an option where I live. However, I have fiends that basically have the same type service as I have and pay $20.00 more for cable a month. My experience has been a very pleasant experience.
  4. Well, needless to say I have had nothing but headaches with the customer service department at Home Depot.com. Ordered an electric fireplace on 11/29/2006 took about19 days to deliver the item. It was scheduled for delivery on 12/05/2006 finally received it on 12/16/2006. The electric insert had a piece broken, and called Home Depot.com and they said they did not have any more but gave me number to company to try to replace part. Well, after calling 4 different people, no one could get part and said it wasn't their problem. Talked to home depot.com, all we wanted was a replacement insert couldn't get it but they would let us return the product. Stated it was not their propblem either, all they could do is issue return authorization. I then had to wait 5 business days for paperwork to return item, and then had to wait 2 more days to get it picked up. Here is the part that really irks me. Was told originally on date I had the authorization to return to call home depot back once item was picked up then they would start the refund policy. So I called on 12/28/2006, gave shipping number was on hold for 20 minutes, told me roadway could not verify that number probably because it was just picked up and not it computer. Ok, makes sense, well called back next day was told roadway was closed couldn't verify tracking number, advised them you could go in computer and see package was in Nashville, TN not good enough. Had to call back today and was told that refund wasn't issude until product was in warehouse. I talked to supervior about this and she was nice, but could not understand why I would be told to call back 3 times to verify this. Needless to say I am still mad, and have wasted over 2 hours of my time dealing with people. Hopefully, I will never have to talk to them again, That is if I get my refund. I will never order from home depot again.:(
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