honora152

well it was a fiasco... For a good cause, but, their video card broke, their audio went out, and then the phone bank went T.U.

I see the deals listed on pinkfriday.org, but not how to purchase them? Am I being extraordinarily dim?

Thoroughly disappointing. I also sent an email, and I imagine I'll be experiencing a similar thing. I called their "Customer Service" number and was told that I could re-order. "But they're sold out on-line, and in the stores" I replied. "We cannot sell you a sold out item. Check back later" I asked if the Black Friday price would be honored, but that was a big fat no, unsurprisingly. le sigh. And here I was congratulating myself about avoiding lines this year for the first time. Guess the lesson is- if you want something done right, you got to go shop for it yourself. This is the first year I didn't camp out for BF. I'm just sooo bummed because I'd finally saved enough for a BF laptop this year. Heck, if I could just get my money back quickly enough, that might be salvageable, but from what I've heard they're none too quick to come up with those refunds either.

I managed to get all my shopping done online this year :) Two 19' LCD monitors from Best Buy, and a portable HD, and ordered the 399 Laptop from Circuit City. The Circuit City order has turned out to be a real fiasco however. I placed a telephone order for the Laptop as soon as I saw the site come back up late Wed/ Early Thurs morning. The non-english speaking customer service rep was not able to come up with a confirmation number, but assured me it would arrive via email within 24-48 hours. The next day I recieved a call from CC, asking if I had placed an order for a laptop- "yes", I said, "Can I have a confirmation number now?" I got the same "24-48 hours via email" reply. Well- today, I got my first communication from Circuit City- They canceled my order. My credit card's still charged of course, so I can't even use the money I had put aside for a Laptop to shop somewhere else. I'm very very frustrated with Circuit City right now. And it looks like I'm not going to be able to get the laptop I saved for for the last 6 months.

When the CC website came up late Wed night/Thurs morning, I looked for the 399 laptop- oh joy! Available over the phone only it said. I called and placed my order, but the non-native English speaker was not able to get a confirmation order to come up for me. He said it should arrive by email within 24-48 hours. The next day, I got a call from CC customer service asking if I had placed this order- I said "yes, can I have a confirmation number now, please?" I got the same answer- 24-48 hours via email. Now, today, I finally get an email from CC saying that although my card had been charged, my order had been cancelled and I could expect a bank refund within- you guessed it, 24-48 hours. Oh the irony. Is there anything I can do to get my laptop back? I quit shopping after I placed this order- had I known my order wasn't good I would have shopped elsewhere Thanks all.