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Posted

just got this:

 

Dear Guest,

Earlier this afternoon, an email from Build-A-Bear Workshop was sent to all Guests who had gift card orders with coupons applied to the order. Build-A-Bear Workshop does not accept gift card orders with coupons applied. We have identified that you are a valued Stuff Fur Stuff Guest and have made a decision to fulfill the order you created with coupon 93304. We have bypassed our security systems to ensure that your order will be processed.

We apologize for any concern and inconvenience to you. Your happiness is important to us. We are hopeful that you will continue to look to Build-A-Bear Workshop for your gift-giving needs.

Beary truly yours,

Build-A-Bear Workshop

 

 

talk about GREAT customer service

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