What is a ticket at Best Buy?
A ticket is a paper that BB employees will pass about 2 hours before the store opens. The ticket holds the product for the ticket holder for the item on the ticket until 11am local time on Black Friday. BB does this to cut down on fights and riots in the store.
What are the tickets for?
No one really knows what BB will put on the ticket system for BF. In the past they have been for items that are in high demand but have limited stock for. In the past few years items included desktops, laptops, cameras (Digital and SLR Film), MP3 players, GPS, TVs (HD, Plasma, LCD, Tube), Printers, and sometimes household items like washer machines.
Is the ticket system company wide or just a local program?
The ticket system is a company wide system. The tickets come from BB HQ and are sent under strict security to the stores about 1 week before BF.
When do they pass out the tickets?
The tickets are passed out the morning of Black Friday about 2 hours before the store opens local time.
What happens when they pass out the tickets?
About 2 hours before they open the doors for black friday Best Buy employees will come out of the store and start at the front of the line. One BB worker will have a ticket for an item. He/she will start at the front of the line and go down the line saying "Who wants the $149.99 desktop?". He/she will give each person a ticket until the BB employee runs out. Once the tickets are gone for that item then that is it for that item. BB employee will do this until all of the ticketed items are gone or until they have reached the end of the line.
Once I have a ticket what happens next?
You wait......You wait until the store opens. The BB worker who gave you the ticket will explain to you where to go in the store to pick up your item. Most BB will close there customer service desk to make room for all check out lanes to be open so pay attention on where you are told to go to pick up your item.
Is there a limit on how many tickets I can get?
Most ticketed items are one per a person per an item. For example if you want 1 desktop and 1 digital camera then you will get two tickets. If you want 2 of the SAME item you wont be able to get it since there will be a limit of one per a person. Some stores will even go the extra mile of checking ID's so be ready to show your ID if asked.
Can I get out of line after I get my ticket?
My advice to you would be no. At the BB last year the manager told us and the 6 police officers in FULL tactical gear that if anyone leaves they lose there place in line and ticket.
What time should I get in line for a ticket?
It is hard to say since I don't know what you are wanting to get and where you live. Last year (BF 2007) people started to form lines at BB around 10pm Wednesday and by 12 noon Thanksgiving Day there were already 300 people in line. Most of the people in front of the lines wanted the laptops, desktops and TVs and they were college and high school students. It all depends on the weather as well. My advice....get there early.....Turkey is over rated!
Is there anything else I need to know?
Keep your eyes on this thread. I have sources at BB that will give me updated info if needed. Also remember that BB HQ gives local managers the power to customize the ticket system to fit there own store and community. This FAQ is only created as a guide only. If you have any more questions please post!
This FAQ will be updated throughout the BF season. Below is a sample ticket from BB.
Edited by bigjimslade, Aug 7, 2008 - 9:15 am.