HELP!! Childrens Place Price Adjustment??

[raycesmommy]

Does anyone know if Children's Place does price adjustments? I just placed an order 1 1/2 days ago and now went to their site and noticed that the items I ordered are now reduced further thus being an $8.00 difference in total price paid with shipping.

 

I thought about reordering them but then wouldn't I be out the $5.00 shipping charge no matter if I returned it in store or with using their label?

 

HELP!!!!

[jrudy01]

They will only price match 1 time only on items that are not already on sale. What you can do is re-order the stuff that is on a better sale, then you can return the stuff you had already purchased to a store location if you have one near you.

[raycesmommy]

Thanks I just got off the phone with them. They told me that they will price full price stuff that goes on sale 14 days after you purchase it but not on clearance/outlet merchandise.

 

I then asked about the returning them and reordering them. She said I return them in store I would get back a full refund including original shipping charges but that if I returned by mail I would have to pay return postage but then would recieve a full refund including original shipping charges. She asked if I had a store near me, but unfortnately, the nearest one is 2 hours away.

 

She then was very nice and asked if I was indeed going to reorder. I told her that I thought I probably would as I would save about $8 to $9 on the order. She then said as a one time courtesy that they would send me out a prepaid return by mail label. I was ecstatic when I heard this.

 

So needless to say, I am very happy with the customer service I recieved from Childrens Place!!

[jrudy01]

gotta love when a company tries to do right by its customers. way to go