deljack27 Posted January 10, 2008 Posted January 10, 2008 I ordered some games back in Nov., for Christmas, and they never arrived. Today I get an email stating that I will be getting a refund for the products I returned. How can I return something when I never even got it? I call them and they tell me that the Fulfillment center returned my stuff but they didn't know why. Good thing my kids didn't know I had ordered games for them.
mal Posted January 10, 2008 Posted January 10, 2008 I never had problems with circuitcity.com. They do have a thing order filled in 24 minutes or you get a GC or something...Do look into that..
mgmckny Posted January 10, 2008 Posted January 10, 2008 I feel your pain. THey shipped my stuff dec. 6 usps and supposedly delivered on 12/8/07. From CALIFORNIA to FLORIDA! I just got the refund. I had no tracking number and they wouldn't talk to me until the delivery date of 12/19 had passed. No more CC for me!
Cannon1 Posted January 10, 2008 Posted January 10, 2008 Well, since it was Nov you ordered (I did allot too), by mid-Dec I would have been tracking, or calling, or something. Sorry about your plans gone awry. :24 min may work. Day prior to Christmas I had placed an online order, went the 20mi, and ended up standing around (was the only one in line, but :30min later, watched about 10 folks come and go). The store manager apologized, then immediately stated their policy applied and a gift card would be provided once they rounded up all my items. I ended up Very satisfied.
deljack27 Posted January 10, 2008 Author Posted January 10, 2008 Well, since it was Nov you ordered (I did allot too), by mid-Dec I would have been tracking, or calling, or something. Sorry about your plans gone awry. My items weren't supposed to be delivered until mid Dec. anyway. But when they didn't arrive I used tracking and it said that they were being shipped. I'm not sure what happened.
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