Guest macedon1001 Posted December 22, 2007 Share Posted December 22, 2007 Another shipper situation that happened to us today. Didn't know where to post it. Dell laptop reported as 'delivered' on both dell.com and dhl.com. (Dell upgraded to Next Day Air). Dhl tracking shows delivery signature as "scanning error". Needless to say I'm wondering who signed for the package since my sister was home all day (She's in AZ, we're in NY). She got hold of the local dhl office. Person stated that 'scanning error' means it was not delivered. Gave her the option to pick it up or that they'd deliver it Saturday or Monday. (It is in their local warehouse and they don't know if it will be delivered tomorrow???) And they reported to Dell that it was delivered!!!! I sent Dell an email to report this since the system was certainly not received and it seems that dhl is ripping them off...While dell doesn't pay the shipping charges individuals pay for Next Day Air, it must certainly cost them more than std delivery. I requested Dell to contact dhl to make sure it is delivered Saturday, tomorrow since who can trust a company that tell all parties it has already been delivered?? Link to comment Share on other sites More sharing options...
Guest macedon1001 Posted December 25, 2007 Share Posted December 25, 2007 Computer delivered Saturday. But was a very strange situation...the tracking info that is...Dell was quick to reply that a replacement was being worked on...Luckily, it was not needed... Link to comment Share on other sites More sharing options...
katiesmommy01 Posted December 25, 2007 Share Posted December 25, 2007 whew, i'm glad you got it! Link to comment Share on other sites More sharing options...
nirvana4all Posted December 25, 2007 Share Posted December 25, 2007 so is the dull working after all this shipping fun? Link to comment Share on other sites More sharing options...
Guest macedon1001 Posted December 25, 2007 Share Posted December 25, 2007 Not yet given as gift...I have no reason to believe that it will not work properly. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now