JC Penney online returns

[amyers12345]

I ordered a toy for DS for Christmas, and it is JUNK!!

 

I know I can send it back, but I'm leery about that.

 

Will they take back online purchases in store?

[scldyhawk]

Yes if I need to return an online purchase I always take it to customer service in the store

Never had a problem

[Fishboysmom]

Yes you can return it at the store but I believe you have to do it at the catalog pickup area not at any register. At least that is what I was told.

[donnariley]

I have returned 3 things this year to the store, wrong size, not what I thought it was when ordering, and didn't have a problem at all. Just take the packing slip enclosed with you.

[fairydustcrissy]

Yup, I returned the little 4x4 I ordered for DS3. The entire box didnt weigh 10 lbs. I just took it to the catalog desk, and they returned it immediately.