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Burr or blade coffee grinder $9.95 @ coffeeroasting.com


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Posted
I finally got my burr grinder and unroasted beans yesterday, almost 1 month after ordering. The grinder is a joke. If you set it to medium grind, it grinds for about a minute and has less than 2 teaspoons of ground coffee. Customer service was horrible, it took 3 weeks for me to get through on the phone and find out that my beans had been back-ordered. I was told I should have gotten an e-mail about that and I said, "Really". I will NEVER deal with this company again. Horrid customer service, terrible product (grinder) and the beans are from someone else and re-packaged with this company's name. All that I can say positive about the company is that I did get my merchandise, they are not scammers. Just poor quality and worse customer service.
Posted

Customer service was horrible, it took 3 weeks for me to get through on the phone and find out that my beans had been back-ordered.

That sucks! FYI--I use "Sweet Marias" for my beans. You might want to give them a try? Also, if you go on coffeegeek they'll have some good, reputable companies they can recommend.

 

As I am roasting a batch now (which is now taking about 40 minutes!) I can honestly say this crappy roaster is on it's last leg.

 

Do not use this company folks.

Posted

That sucks! FYI--I use "Sweet Marias" for my beans. You might want to give them a try? Also, if you go on coffeegeek they'll have some good, reputable companies they can recommend.

 

As I am roasting a batch now (which is now taking about 40 minutes!) I can honestly say this crappy roaster is on it's last leg.

 

Do not use this company folks.

I am getting a roaster for Christmas. It is under the tree right now. I was going to order from Sweet Marias, but I got these beans and some came with the roaster from Burman, so it will be a while before I need anymore as I am the only one that drinks coffee. I am getting the Nesco 1010, which is an upgrade on the Zach and Dani's model. I am really anxious to get started roasting.:cheesy:

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