

Rebate Rant
#63
OFFLINE
Posted Jan 27, 2007 - 11:05 am
I have such a love/hate relationship with rebates!!!

I love all the money that comes back and I've never had one that didn't show up (knock on wood) but I hate the waiting game and the sometimes having to call to "check" on it so that they'll get it sent out.
Michelle
#74
OFFLINE
Posted Feb 1, 2007 - 8:55 am
#77
OFFLINE
Posted Feb 3, 2007 - 5:00 pm
#79
OFFLINE
Posted Feb 3, 2007 - 5:10 pm
This might explain why your rebates are denied, then magically approved once you complain. It's easier to just deny rebates, then give in to the people who take the time to call.
I've had a couple denied in the past, and then when I called they instantly say that it's OK and they will be sending a check, I haven't had to explain that I did send in everything as required they just automatically OK it without any question. Now I know why.
#80
OFFLINE
Posted Feb 3, 2007 - 6:55 pm
#81
OFFLINE
Posted Feb 15, 2007 - 12:24 pm
#83
OFFLINE
Posted Feb 15, 2007 - 8:53 pm
RLM
This was the WORST rebate year EVER for me!
I purchase a bunch of stuff with rebates on Black Friday. Saturday we completed and mailed (or did the on-line stuff) for ALL the rebates.
5. Office Depot.. seems to have gone to a black hole.. nothing on them either...
Normally I am very careful about filling out rebates and sending the right stuff in, in year past I have had very few problems but this year overall has been a total disaster!
#84
OFFLINE
Posted Feb 16, 2007 - 12:32 pm
Hopefully you made copies of the originals. You've probably already done so, but if not, I'd try to call or write them and whine! (the contact info should be on the form) Good luck!
We called and called and they would say there's no records and they accept no dups... I will not shop there again w/ rebates.
#86
OFFLINE
Posted Feb 16, 2007 - 3:02 pm
My husband and I try to avoid rebates. Too much of a pain. That's why we choose Best Buy over Curcuit City when they are having sales. Best Buy never has mail in rebates on anything.
We have made several purchases with best buy using rebates. But we also always got them back. We also like "MEnardsyou don't get cash back but you get a credit they come really fast and we always need something from Menards.
I am waiting on two from buy.com ($30 and $5), just got an email on one (the $5 one)
#87
OFFLINE
Posted Feb 21, 2007 - 8:13 am
I've had a couple denied in the past, and then when I called they instantly say that it's OK and they will be sending a check, I haven't had to explain that I did send in everything as required they just automatically OK it without any question. Now I know why.
That is EXACTLY what happened when I called the Rebate Center for Micro Center today.($20.00 for a monitor during their After-Christmas sale) They sent me a postcard saying my UPC was invalid. I had copies of everything and mentioned the fact that I had been warned on forums that they would give me trouble on the rebate. She looked up my address and asked for my name. She then said she saw the records and that she was sorry for the mistake and would process my check today. It is definitely a weeding out process. You sell a hundred products with a rebate. A few people forget to send for the rebates. Then when you get the rebate submissions, you AUTOMATICALLY deny them (with a limited time period to respond). And then you only pay the people who actually CALL you up for their money. And maybe some of the people who resubmit the paperwork you originally denied. It all adds up to easy profit for the rebate center! I am completely done with rebates. I'm still waiting for the additional $50.00 rebate from the manufacturer for the LCD monitor that was returned defective to MicroCenter. Stay away from X2Gen monitors=crap.
#90
OFFLINE
Posted Feb 23, 2007 - 9:57 am
I'm still waiting for the additional $50.00 rebate from the manufacturer for the LCD monitor that was returned defective to MicroCenter. Stay away from X2Gen monitors=crap.
Guess what!? I checked status for this yesterday and it says (just like the Microcenter rebate) invalid UPC or not attached to space provided. I emailed them (their only form of communication) and stated that various forums stated that they would try to cheat me and that the UPC was attached and I had made copies. Since the monitor was defective, it was returned to MicroCenter and since they saw that the UPC was removed, they could not refund that part of the purchase price. So they responded today with this crap:
In response to your recent email to rebatesystems.com:
Good Evening and Thank You for contacting Rebatesystems.com, We have reviewed the rebate submission and found that this rebate was processed by Rebate Systems, Inc. (www.rebatesystems.com). Rebate Systems follows a careful step-by-step analysis of each rebate submission that they receive. These steps mandate that each required element of the rebate submission form is met - from the inclusion of the UPC code to the signature of the rebate applicant. According to their records, the application did not meet all of the requirements. In particular 3A. Incorrect UPC Barcode or No Barcode Found in Space Provided.
Your box should have two UPCs on opposite sides of the box. The UPC has an icon of a monitor on the left of it and a "yin yang" of arrows to the right. Should one of the UPCs be damaged please provide the original on the primary rebate and a copy of it on the bonus. In some cases pictures do not accompany the barcode. Do not use the model number barcode (identified by the word “model”). Do not use the serial number barcode (identified by the letters “s/n”). Use the code that is generally 12 numbers long such as (8 80602 64196 8).
One reason that we require rebate applicants to sign their rebate submission form is so that they are very careful to read and comply with every requirement stated. We are very sorry that your rebate submission did not comply with those terms.
If you have information that your rebate was properly submitted and you believe that Rebate Systems made a mistake, we ask that you visit the rebate systems website at http://www.rebatesystems.com/ and locate your rebate using your email address and password. From the specific page relating to your rebate application, you can submit copies of your rebate materials and comments that Rebate Systems will consider in reviewing your case. Again, we are very sorry that your rebate request was denied.
Thank You for using Rebatesystems.com
Reply to this topic

0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users