With all of the online shopping, I was able to get a lot of things I wanted. Then I just went to the physical stores to "enjoy" the black Friday excitement!
The excitement just isn't there anymore. I remember years past going to KB Toys (when I had little kids) really early in the morning, and people being friendly and helpful. We split up and were at different stores and had to use walkie talkies (showing my age, now). Standing outside Kohl's with Santa hats singing Christmas songs hours before the store opened, even got our picture in the local paper. And friendly customers, too, willing to pass things back to you. Not so much anymore.
Walmart has always been a mess. Probably 25 years ago turned our back on our shopping cart, and it disappeared. Last time I was there standing by some video games, I got knocked over into the display. Haven't been back.
About eight years ago was standing outside Best Buy in a long line, and as soon as the doors opened, people rushed and cut in line. Overwhelmed the security.
Never really had an issue with Staples, Office Depot, Office Max, but that is a different clientele.
Last year went to Dick's Sporting Goods, was first in line 45 minutes before the store opened, and only six people in line when the brick and mortar store opened. Of course, it's Dick's, but.....
BF has really changed,and online shopping is going to impact the brick and mortar stores even more as they all compete for the almighty dollar. I think what we will likely see less of are those people willing to take days off from work and camp out outside Best Buy as those items will be available online. If the servers can hold up to the traffic.
Edited by tgfathergoose, Sep 30, 2018 - 9:48 am.