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Best Buy Premiere Silver Early Access


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#61 canfleece  OFFLINE  

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Posted Nov 21, 2011 - 10:24 am

2nd time trying to checkout....sooo slow...i hope it works this time :( Wow I have been waiting and doing this for almost 2 hours hmmmm

#62 Cindyseattle  OFFLINE  

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Posted Nov 21, 2011 - 10:26 am

2nd time trying to checkout....sooo slow...i hope it works this time :( Wow I have been waiting and doing this for almost 2 hours hmmmm


Same here..1st time checking out..it timed out and I had to reload..waiting again now! UGH!

#63 Cindyseattle  OFFLINE  

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Posted Nov 21, 2011 - 10:31 am

finally got 2 of the 4 things I wanted..I hit them hard on the survey too!

#64 Blainey  OFFLINE  

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Posted Nov 21, 2011 - 10:42 am

Started out bad... But I've managed to place multiple orders and got everything I needed... And wanted... Now the only thing that is angry is my wallet.

#65 Cindyseattle  OFFLINE  

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Posted Nov 21, 2011 - 10:44 am

was able to place one order for the Itunes card and the portable hard drive..but it would only let me buy 1 Itunes..so I had to go back and order another one. The TV is still sold out..what did they have like 5?

#66 QuigDiddy  OFFLINE  

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Posted Nov 21, 2011 - 10:47 am

I still can't check out!!! ... just loads and loads and loads ... then error!!

#67 camsmom  OFFLINE  

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Posted Nov 21, 2011 - 10:49 am

Has anyone been able to get through to order on the phone yet? I am still on hold.

#68 Cindyseattle  OFFLINE  

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Posted Nov 21, 2011 - 10:50 am

I just tweeted to them about the problems..sometimes they reply..let's see what the excuse is...total BS that something goes on sale and is gone in 2 mins..there is just now way..what else can you do..you refresh and refresh and then nothing..sold out! OMG!

#69 hopps  OFFLINE  

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Posted Nov 21, 2011 - 10:58 am

sat on hold for 40 minutes only to be told sold out on what I wanted(after I had my cart error on order)..bunch of BS

#70 mmelo2001  OFFLINE  

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Posted Nov 21, 2011 - 11:01 am

I had the similar problems to everyone else....then I just tried it a minute ago, no problem getting the Asus tablet at the discount price.

#71 mmelo2001  OFFLINE  

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Posted Nov 21, 2011 - 11:05 am

And now it shows SOLD OUT ONLINE.

#72 Monstermile  OFFLINE  

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Posted Nov 21, 2011 - 11:08 am

Took 2 hours but finally got my order in for the 24" Dynex. I called because it seemed like the site crashed and my cart was all of a sudden empty. Called and they said they were doing something to the system and to try again (call or online) in 30 minutes. Went back to the BB site the normal way and logged in and it was in my cart again.

#73 burgmules660  OFFLINE  

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Posted Nov 21, 2011 - 11:22 am

i finally got the Samsung Laptop, can't believe it was still available 2 hours after the sale started!!!!

#74 jamieva  OFFLINE  

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Posted Nov 21, 2011 - 11:23 am

I think the laptops were still available because nobody got them for the first 30+ minutes

#75 canfleece  OFFLINE  

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Posted Nov 21, 2011 - 11:30 am

Well after a couple hours of frustration, I did manage to get most of what I needed, most importantly the Xbox 360....now let's hope it all ships out. I too did two orders as I did the most important couple things and then figured if I got the dvds and memory cards great! What a process though.......so glad I am done but I feel like I did a whole workout lol :)

#76 camsmom  OFFLINE  

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Posted Nov 21, 2011 - 11:34 am

Finally got through on the phone....got my order placed....and the Best Buy customer service agent's computer site crashed! Seriously?!?! She said she will call me back in a little bit because she doesn't know if my order went through or not! I am SO frustrated right now....2.5 hours I have been dealing with this!!

#77 jdsmooth  OFFLINE  

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Posted Nov 21, 2011 - 11:43 am

This really was pretty terrible. I managed to get just about everything I wanted (except the 24" Dynex like everyone else), but the whole experience sucked. Took 2.5 hours to do what took 10 minutes last year. They should be embarrassed. Glad to not be dealing with their site Thursday as the deals go live. If this is what they have for their best customers... Anyone get the Dynex 24"?

#78 BeckyCassl  OFFLINE  

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Posted Nov 21, 2011 - 11:45 am

Which tablet was the best bargain?

#79 camsmom  OFFLINE  

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Posted Nov 21, 2011 - 12:00 pm

3 hours later I FINALLY got my order completed and a confirmation number! If this is how it is today...thank goodness I am NOT buying anything from them online on Black Friday! Seriously I have never been so frustrated with a store as I am with them!

#80 sigrist_2000  OFFLINE  

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Posted Nov 21, 2011 - 12:09 pm

omg..my brain is about to exploded...almost three hours later, finally got what was on my list now just going back to see what all i missed out on or what other items i may have missed while skimming...i wasnt after the tvs or tabs or computers, my sis wanted a couple electronics that i got first thing (took me twice to do it...lol), and i was after bluray movies and a few wii games...which as of this typing finally got a confirmation number, now crossing fingers they all ship out

#81 Cindyseattle  OFFLINE  

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Posted Nov 21, 2011 - 12:19 pm

People on the Best Buy forum under the Premier Silver thread are really letting Best Buy have it. They have more than pissed off a few people today and will probably lose a lot of really good customers who spend major bucks with them. What a shame...If you can't take care of your good customers - have the right bandwith on your site and customer service reps to help- then it will be a fail of EPIC porportion on Thursday and Friday!

#82 mrn8  OFFLINE  

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Posted Nov 21, 2011 - 12:37 pm

...and the Black Friday drama begins. :D I was able to pick up the Toshiba Blu-Ray player and Garmin 40LM, so I'm happy with it. Of course, I had to wait until 2pm, but no big deal. Now that I got that order through, I may check out the BR movies / TV shows.

#83 tehlilone  OFFLINE  

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Posted Nov 21, 2011 - 12:47 pm

Glad I don't need to go online for stuff at best buy this year. We were over halfway to silver this year but I'm kinda glad we weren't because I'd be super pissed.

#84 Cindyseattle  OFFLINE  

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Posted Nov 21, 2011 - 1:04 pm

Guys, I just went in and the Dynex 24 " LCD is back available..added to cart for $229 and then it dropped to $79 at check out!! Go try if you are looking for this!!:)

#85 mrn8  OFFLINE  

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Posted Nov 21, 2011 - 1:31 pm

Guys, I just went in and the Dynex 24 " LCD is back available..added to cart for $229 and then it dropped to $79 at check out!! Go try if you are looking for this!!:)


It's sold out again. Nice job scoring that TV!

#86 Cindyseattle  OFFLINE  

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Posted Nov 21, 2011 - 1:33 pm

It's sold out again. Nice job scoring that TV!


Awww sorry! I think they must have put it back available for a while because so many people were complaining..I just kept refreshing ..maybe they'll do it again ?:(

#87 Darterman  OFFLINE  

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Posted Nov 21, 2011 - 1:49 pm

I tried right at noon to get the iPod Touch with the $50 BB gift card and, like everyone else, all I did was go slowly from page to page until I hit submit order and then it just gave me the error page. Well, I had to attend a meeting for work and it wasn't until 3:45 that could get back to my computer and, lo, and behold, it worked easily then. Bottom line is that I got what I wanted, but BB made it very, very tough by not having enough bandwidth. They should have known they would get slammed. My situation wasn't that it was such a great deal or even the gift card, but that I just didn't want to stand in line on BF. Not good by BB.

#88 dad2trips  OFFLINE  

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Posted Nov 22, 2011 - 9:12 am

I had similar issues - no luck around noon, but come 3-3:30 no problems. Scored everything I wanted. No need to camp out this year!

#89 Monstermile  OFFLINE  

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Posted Nov 22, 2011 - 6:49 pm

Guys, I just went in and the Dynex 24 " LCD is back available..added to cart for $229 and then it dropped to $79 at check out!! Go try if you are looking for this!!:)



I got a little worried because I got an e-mail last night saying it was back-ordered and not to expect it for 1-2 weeks. But this afternoon I got another e-mail saying it had shipped.

#90 TazErase  OFFLINE  

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Posted Nov 22, 2011 - 11:41 pm

Is that 24" tv that big of a deal really? It's a Dynex, I wasn't planning to get it this year but now I'm wondering. I intend to get the 42" Sharp though. A friend with me plans to get the Dynex though.




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