I was number 1 at CC in Bellingham, Washington. (arrived 4:00 pm the aft before)
The store was so disorganized and it was the worst retail experience of my life!
They made you go pay for the laptop (Acer) and then go pick up other stuff. Then you get in another line which was backed up because they would have someone get to the cashier and then a runner would get their stuff that they couldn't find. Whereas, the rest of us had hunted for all our stuff before getting in line. So waits were really long.
Then, I went to go pick up my laptop and they didn't have a special pick up line only, so I had to go into yet another long line of just people buying anything and having these runners hold up the line getting other stuff. I also find out that they 'forgot' to give me the rebate form for my laptop but I should come back in 6 hours to get it. Yeah, right! Idiots!
They obviously didn't train their staff very well because they kept having to ask others for answers, which that in itself because everyone was so busy. A good store manager would have held a meeting before and answered these questions before opening, but it looked they just had a pep rally (I was right outside as number 1) and told them to sell, sell, sell! Push the items, who cares how long they have to wait!?
Then, by the time I get to the front of this second line, they tell me that there are no more 'free' polaroid cameras even though there is nothing in the flyer that hints that they are in limited supply.
Then, I tell them that I want all the 'free' stuff that is supposed to be included if you buy a laptop--and they tell me that I have to go and get all the stuff myself which made me explode (and remember I have had no sleep for 13 hours) so I tell them that I refuse to leave the desk until someone finds everything.
Then, they keep telling people wrong information, like about how many of an item they can get even though the rebates are usually one per household. So they decide to remedy this by allowing people to buy each one individually, hence even more hold ups in lines.
After I finally get everything, the bags are too small so I can barely get out the door when the damn security alarm goes off! So I have to line up to get checked!
Because they did so many individual charges at CC because of all the infernal lines, my visa company reported it as suspicious activity so they froze my card at the next store I went to.
So what do I think of CC? I think that the Bellingham, WA store really needs to learn about retail. I will never go there again!