I too was a victim July 2007. I was checking my bank account and found a charge of $69.99 that I did not make. I cancelled my card immediately and started calling and emailing classiccloseouts. I was able to reach a human once and told him the situation. The other times I left messages on their answering machine, when I could get through. Most of the time I got a busy signal. Finally after a week the charge was gone and my money was back in my account. I had made one purchase 2 years previous at classiccloseouts, but never again!