Jump to content

sweetstack

GDers
  • Posts

    9
  • Joined

  • Last visited

Posts posted by sweetstack

  1. Returning ANYTHING at my Kohl's is nearly impossible. Mom got a sweater from an out-of-state friend once. Too small. Tried to return, no receipt. Kohl's made her exchange for another item of the EXACT same price. Meaning...sweater was $19.99, she was not allowed to exchange for above that amount and pay the difference. She wanted a $22.99 sweater and more than willing to pay the difference. NO GO!!! Also, she tried to exchange for a $18.99 sweater and was going to give up the dollar. NO GO!!

     

    Dad got shoes once. Wrong size. Wanted to exchange for different size the very NEXT day. Even exchange, EXACT item, just a diff. size. They thought they were going to make him pay $10 more because the sale of the previous day was over!!!! He had a fight on his hands and ended up having the CS chick in tears. Dad is a nice, calm, reasonable person, but this policy got the best of him. He finally got the shoes, but the manager on duty told him "just this once" Like it ws against the usual store policy! WTF??????

     

    Kohl's is great for bargains, but don't buy unless you are SURE you will not need to return.

    OK i dont know where you live but you should have talked to a manager. I work at kohls and they are great about returns. even w/out a recipt. Your mom must have encoutred a new hire because. as for your dad "just this once" is what they tell everyone....everytime. and ok if you dont get anywhere with the clerk ask them to call a manager for goodness sake

×
×
  • Create New...