Got a 'Protection System' brand winter coat for my daughter on BF for $12.50 (50.00 originally) , nice looking coat, fleece lined, very warm. Gave her the jacket for xmas, and now, less than 2 months later the zipper pull has broken. It looks like the only way to fix it would be to replace the zipper. I called Sears, but they stated they are not responsible for manufacturer defects, and since she has worn the jacket they will not take it back . I asked if they could give me some contact info for the manufacturer, and of course they couldnt. They suggested that I look on the internet. I have googled Protection System, but cannot find a manufacturer website. I am just so irritated!!!