I bought a set of LG's last April. I was a little leary as I too had heard various yes and no's on front washers. And I had never owned an LG model of anything before. But it had the features on it that I wanted - the largest possible drum. I LOVE them. I too was told to keep the screws for the drum just in case it ever needed to be moved. My average load takes 56 minutes to wash. And boy, do I cram the stuff in. I think it is easier on my clothes than an old standard washer with an agitator. I used to get little holes in my jeans around the seams of pockets and along the bottom cuff. I attributed this to the agitator. Now I don't have that problem. The one thing I did do was I initially did not buy the pedestal stands to raise them off the floor. I couldn't see paying the price for those. After several months, hubby built me a riser out of plywood that we painted white (our washer and dryer are in the garage anyways) and it sure is easier on the back getting clothes in and out of the washer/dryer. Much cheaper than the pedestals - our project was under $30, compared to $200 somethingish a piece for the pedestal stands. I would definitely purchase them again!