[Staples.com Cyber Monday Sale]

I had loaded my cart overnight and was unable to use the coupon. I called this morning and was told the coupon had been pulled and could no longer be used. I called back and the new operator was able to put my order through since I already had things in my cart. She did verify that they had pulled the offer for anything that was entered after 10:30AM EST this morning. HTH

[Staples.com Cyber Monday Sale]

Once I had everything in my cart and got the coupon expired error, I used the online "chat with a live agent" feature. I was number 258 in line and took about 20 minutes, but I just surfed around until it was my turn. The agent had me put my order through normally, gave her the order number and shipping address and she credited the $25 back to my card. The credit was actually a little over $25, not sure where the extra come from but I wasn't gonna argue.. :)

Could it be the tax on the $25 that was also deducted? That is what happened to me.