If you decide to make a return to a Finish Line retail store, you must bring the following items with you:
1. Your original packing slip.
2. The credit card used for the original purchase. Orders placed using Debit Cards will be refunded for cash.
3. Footwear items must be returned in their original box and apparel items must have the tags unless problems in manufacturing exist.
You will also be required to present a valid photo ID* that will be recorded at the time of the return. Information from your ID will be retained in a company-wide database of customer return activity that Finish Line and its affiliates use to authorize in-store returns. We reserve the right to limit returns or exchanges in our stores regardless of receipt or packing slip.