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stevens322

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    Official One-and-Only "What I Got" & "My Black Friday Experience" Thread

    in 2012

    Posted

    Originally Posted by jesusluvu

    Mine started off horrible with Kmart - Got better with Walmart / Target / Belks and other mall stores / Then got worse with Kmart :

     

    My letter to Sears Holdings :

     

    To whom it may concern:

    I am writing to let you know about my Thanksgiving Day and Black Friday experience with the Kmart store on Wade Hampton Blvd in Greenville, SC. Let start off by stating that I have attended all of Kmart’s Thanksgiving Day sales and Black Friday sales for about 12 years now. This year I am truly beside myself. I will start with the Thanksgiving Day sale. The Thanksgiving Day sales started at 6am this year. I was in line at 2:15am and number 16th in line. It was about 34 degrees, but yet we persevered despite the frigid tempers and pushed forward for the door buster sales. By about 4:30am there were about 400 people in line that was stretching the entire length of the building. Around 5:30am the sales associate and assistant manager came out side to assist the lines and started to pass out the tickets for the door buster items. They passed out “8” tickets and then brought out a table and placed all of the tickets on the table. They did not instruct the crowd nor allowed the people that stood faithfully in line for hours the opportunity to get the tickets for the deals they stood in line for. Instead they allowed the people from the very back of the line to rush up and the people that were just getting out of their cars to take the tickets off the tables and leave me and the other “VALUED CUSTOMERS” without anything. I spoke to the manager Ms. Shirley and all she could do was apologizing, but could not offer any resolution to the matter. So I and a lot of other people that camped out in front of the store received none of the items that we rightfully should have had. This was very hurtful and dangerous as a mini riot almost broke out to get the tickets and in response to not getting a ticket after standing in line for hours just to be treated in this manner.

     

    After all of the above I still decided to go back out for the Black Friday 5am sale that Kmart had. I was already out shopping for the other sales around town and still working on just a few hours of sleep that I got the day before since I was in line for the Thanksgiving Day sales at your store as well. So I mustered the energy to be in line at 2am again. This time I am “1st “in line and waited patiently as I wanted the 52” RCA LED TV for $399 that was listed in your ad. I waited in 30 degree tempers yet again. Around 4:25 two sales associates came out asking if everyone was signed up for shop your way card and letting everyone know that some deals would require you join to get the price. About 4:35 another guy came out (one of the ones that set the tickets on the table the day before) and was asking what everyone was in line for. I told him I was in line for the TV. He went back in and came back and was telling everyone that there merchandise was in stock, but he told me that the TV ( THE ONE THAT IS LISTED IN THE AD ) was not there and that NO ( NOT ONE ) Kmart store had received this item. I was at a loss for words. 2 Days in a row I sat in the COLD for nothing. 2 days in a row I lost sleep. I passed on 2 other offers for TV’s because I was going to get this one in Kmart. I asked one of the girls that were doing the shop your way sign up if I could speak to the manager. She went to get one only to come back and tell me ( in front of everyone) That “ the manager on duty ( Jerome ) said that “ He was not coming out right now because it was too cold “. My mouth dropped. Everyone in the line had a response to this. The other girl that was with her said “he did not say that de he”. She replied “yes he did” and she said NO that is not good and went to get him herself. He never came out and I never spoke to him. Ms. Shirley came in about 20 minutes later and I spoke to her and expressed my displeasure about the ongoing issues I was having with Kmart. She apologized and said that she would look into the matter and call me with the possibility that the item would come in and I would be able to purchase it at that same rate. I am sorry but that is not good enough for me. I sat in line twice in the freezing cold for what? I was not offered a comparable substitution – even though you had 55” TV’s sitting right there in electronics. There was no notification that the ad item was not available at all – ALL WEEK. That’s blatant FALSE ADVERTISEMENT. As I explained to the store manager that if there was a misprint in your ad you are quick to put up a note in the front entrance, on the door, by the item and on the counter at customer service. There was countless ways this could and should have been handled but the failure was never addressed and this was common knowledge that this item did not and was not going to arrive as promised in the ads. Despite the issue with the tickets for your Thanksgiving Day sale I still spent over $300 at your store that day. I am inclined to take it all back at this point. I am looking for a swift answer on why this failure was never addressed to the public and what is going to be done to rectify this situation and compensation for my time and distress in these matters. I will also be forwarding this letter to the BBB, SC Attorney General’s office and the local news. I am highly upset and offended about this entire situation.

    Seriously?

     

     

     

    Yes and I am still very upset about this. Waiting for the news agency to call me back. I can not and will not let this one go. I will wear mmy Gottadeal shirt on the news if my story gets picked up

    Wow, sorry to hear about your horrible experience. We normally shop the one in Mauldin, SC. Usually have a good experience there, but didn't go this year.

    The Crazy Shopper Black Friday Stories Are Coming In For 2011!

    in 2011

    Posted

    I've noticed that a strong majority of bad BF stories all take place at Wally-World. Especially the ones about people being trampled and injured in the BF line. I'm really surprised WM hasn't said or done anything about this chaos that happens at their stores every single year :(

    Not so sure we should be so quick to blame Wal-Mart. People are responsible for their own actions. People in general have become less civilized. Or is it just what type of people WalMart attracts. Dunno....FWIW

    Official Black Friday VIDEO GAMES Discussion Thread

    in 2011

    Posted

    Originally Posted by HomeinKS

    Thanks, that is what I am thinking ameyers. I don't have $25 yet for free shipping, but my daughter has prime so I will call her and send her a check I think.

     

    you can always sign up for the prime trial membership, it will get you a month which will bring you through the holidays

    Or have your daughter add you to her prime membership. You can add family members to a Prime membership.

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