I did, I ordered 4 online and when I went to pick them up, I was only given 2, needless to say I wad upset. I called customer service and was given a 20% off code and a code for free shipping. I used it to get $30 off my daughters DSi...I thought it was funny bc when I entered the code it showed up as appeasement....wow really you emailed me that my order was ready to pick up and when I get there, it wasn't.