sgolick
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Posts posted by sgolick
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Mine started off horrible with Kmart - Got better with Walmart / Target / Belks and other mall stores / Then got worse with Kmart :
My letter to Sears Holdings :
To whom it may concern:
I am writing to let you know about my Thanksgiving Day and Black Friday experience with the Kmart store on Wade Hampton Blvd in Greenville, SC. Let start off by stating that I have attended all of Kmarts Thanksgiving Day sales and Black Friday sales for about 12 years now. This year I am truly beside myself. I will start with the Thanksgiving Day sale. The Thanksgiving Day sales started at 6am this year. I was in line at 2:15am and number 16th in line. It was about 34 degrees, but yet we persevered despite the frigid tempers and pushed forward for the door buster sales. By about 4:30am there were about 400 people in line that was stretching the entire length of the building. Around 5:30am the sales associate and assistant manager came out side to assist the lines and started to pass out the tickets for the door buster items. They passed out 8 tickets and then brought out a table and placed all of the tickets on the table. They did not instruct the crowd nor allowed the people that stood faithfully in line for hours the opportunity to get the tickets for the deals they stood in line for. Instead they allowed the people from the very back of the line to rush up and the people that were just getting out of their cars to take the tickets off the tables and leave me and the other VALUED CUSTOMERS without anything. I spoke to the manager Ms. Shirley and all she could do was apologizing, but could not offer any resolution to the matter. So I and a lot of other people that camped out in front of the store received none of the items that we rightfully should have had. This was very hurtful and dangerous as a mini riot almost broke out to get the tickets and in response to not getting a ticket after standing in line for hours just to be treated in this manner.
After all of the above I still decided to go back out for the Black Friday 5am sale that Kmart had. I was already out shopping for the other sales around town and still working on just a few hours of sleep that I got the day before since I was in line for the Thanksgiving Day sales at your store as well. So I mustered the energy to be in line at 2am again. This time I am 1st in line and waited patiently as I wanted the 52 RCA LED TV for $399 that was listed in your ad. I waited in 30 degree tempers yet again. Around 4:25 two sales associates came out asking if everyone was signed up for shop your way card and letting everyone know that some deals would require you join to get the price. About 4:35 another guy came out (one of the ones that set the tickets on the table the day before) and was asking what everyone was in line for. I told him I was in line for the TV. He went back in and came back and was telling everyone that there merchandise was in stock, but he told me that the TV ( THE ONE THAT IS LISTED IN THE AD ) was not there and that NO ( NOT ONE ) Kmart store had received this item. I was at a loss for words. 2 Days in a row I sat in the COLD for nothing. 2 days in a row I lost sleep. I passed on 2 other offers for TVs because I was going to get this one in Kmart. I asked one of the girls that were doing the shop your way sign up if I could speak to the manager. She went to get one only to come back and tell me ( in front of everyone) That the manager on duty ( Jerome ) said that He was not coming out right now because it was too cold . My mouth dropped. Everyone in the line had a response to this. The other girl that was with her said he did not say that de he. She replied yes he did and she said NO that is not good and went to get him herself. He never came out and I never spoke to him. Ms. Shirley came in about 20 minutes later and I spoke to her and expressed my displeasure about the ongoing issues I was having with Kmart. She apologized and said that she would look into the matter and call me with the possibility that the item would come in and I would be able to purchase it at that same rate. I am sorry but that is not good enough for me. I sat in line twice in the freezing cold for what? I was not offered a comparable substitution even though you had 55 TVs sitting right there in electronics. There was no notification that the ad item was not available at all ALL WEEK. Thats blatant FALSE ADVERTISEMENT. As I explained to the store manager that if there was a misprint in your ad you are quick to put up a note in the front entrance, on the door, by the item and on the counter at customer service. There was countless ways this could and should have been handled but the failure was never addressed and this was common knowledge that this item did not and was not going to arrive as promised in the ads. Despite the issue with the tickets for your Thanksgiving Day sale I still spent over $300 at your store that day. I am inclined to take it all back at this point. I am looking for a swift answer on why this failure was never addressed to the public and what is going to be done to rectify this situation and compensation for my time and distress in these matters. I will also be forwarding this letter to the BBB, SC Attorney Generals office and the local news. I am highly upset and offended about this entire situation.
Seriously?
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Doesnt seem like every location though
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Just picked up the xbox deal...I was a little surprised that there was shipping on the order...is this correct? I thought Target was free standard shipping?
Free shipping at microsoft store on everything.
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Kudos, several great deals on games there. 9.99 for Disney Rush for Kinect for the kids.
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So the 2 you sold on Craigs list could have been bought by someone who wants one to actually use rather than scam someone out of more money. Disgusting.
With all do respect, its supply and demand.
The store was open to EVERYONE Sunday morning. Thank you.
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Why would you pick up 5? I hope it didn't stop some family from getting one or a child who has been saving their money like my son has been saving his 10.00 allowance for the past 9 months.
I got 5. 3 gifts for family, 2 for resale. Already sold them on craigslist, so sorry.
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I am getting very worried. I can't get in line until after work Wednesday night' date=' 10pm, and its starting to look as though 26 hours ahead of time won't be enough. Must be nice not having to go to work! How can they even afford to buy anything? Do you guys think ill be there early enough to get any of he doorbusters I want (2 laptops, tablet, and also somevideo games). I called my local store to ask when the line formed last year and they wouldn't touch my question with a 10 foot pole. I don't want to wait 26 hours for nothing, not to mention risking losing out on my second store because I was tied up at Best Buy not even getting the stuff.
I have a great job... I work for myself, therefore I have time. 26 hours wont be enough in my opinion.
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Our plan is locked and loaded. 3rd year we have a team of deal getters. We have always been able to get what we wanted and more.
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Does anyone know if they are only for the system they show' date=' or is it a choice of...... the game i want is listed for Xbox, but want it for wii.[/quote']
Gotta be quick on these deals, gamer websites have been on this deal info for several days.
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Nothing in the ad seems that great but I just left my Target and there are two people camped out outside already
Wii U, me and my team picked up 5 this morning. Most Targets only got a couple of them.
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WTH?!
A store near my brothers house (Pembroke Pines, FL) has 2 tents set up. Apparently they set up tents, leave during the day and come back and sleep at night? I'm not a camper but you bet I'd take their tents to the end of the line if I were. LINK
Im getting in line tomorrow morning. We work as a team of 4 at different Best Buys to ensure we get what we want.
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Some people must not have to earn a living, thus having all this time on their hands to wait in pointless lines, for so called deals. just think how many kids that will do without you could help with all that extra time to waste on a line and money spent on gas for generators, etc,etc. Lets see......a week in line at Minimum wage of $7.75 per hour times 40 hours.....$310 minimum in lost wages...times people in your group..... WOW with 5 people in your group....that savings you got only cost you $1550 for those BIG savings.
Like PT Barnum once said..there's a sucker born every minute...LOL
Obviously jealous.
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11 people at 7 stores. Remarkable coordination. Thanks to this site we know when to get in line.
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My crew and I have scoped out several Best Buys in the Cleveland area. A coordinated effort of 10 men:D dialed in to get the best deals. Look for us set up on Tuesday.
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Myself and some college friends want to be the first in line for Best Buy, and possibly some other stores this year. We all live in and around Cleveland, some in Columbus. What day do we need to get set up? Tuesday? All this depends on the items on sale of course since it makes no sense to wait a couple days to save a few bucks.
Kudos to Microsoft Store
in 2012
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