cindymelanson

Things sure have changed. I went on my 1st Black Friday adventure 15 years ago and it was so exciting! I would get up early pack a breakfast and lunch and sneak out of the house. The following year my daughter was 6 months old so I brought her with me, she slept in the carrier the whole time but that was the last time she would come with me. Now she is 14 and there is no way she would get up before noon! Anyways.... She was great motivation for black friday shopping. Those days of 5 Dollar barbies, playdoh, polly pocket, and gameboys, turned into portable dvd players, ipods, and then there were digital cameras, ipod touch, wii systems & games, then xbox system and games, laptop, ipad. So now what? My daughter is 14, there is no quest for me. When I ask her what she wants she doesn't even look at me... Why? Oh her beats are on... I ask again and she frees one ear, looking over at me in her 14 year old way, and says CLOTHES! I guess my days of black friday adventure have fizzled a bit. Maybe in another 15 years when I have grandchildren my thrill will be back.

OMG I am so mad at Sears! They just sent me this email: Good Morning Cindy, Thank you for contacting Sears.com regarding your order number xx I appreciate the opportunity to assist you! Thank you for providing us the box condition. I understand that you would like to get the missing two games for the 'Kinect™ Sensor with Child of Eden for Xbox 360®'. Cindy, we are unable to process an order twice since our system does not allow us. We encourage you to place a new order for the required item once it will be back in stock. Kinect 8482 Sensor with Child of Eden for Xbox 360 174 (this isn't even what I ordered!) If you wish, you can return the item that you have received to your local Sears store for an immediate refund or exchange (if the item is available at your local store). Please take your order confirmation email with you as this is your proof of purchase. This option would provide you with a faster refund, or a replacement if the item is sold at the store. Or, if you wish, an electronic return label be emailed to you from UPS within 48 hours. Simply print the label and attach it to their package and drop it off at any UPS Retailer at their convenience within 30 days from the receipt of the electronic return label. Once we receive the item back to our warehouse, we will issue the credit to your account. Please let us know your query through chat or feel free to contact us at 1-800-366-3028. We value your business and look forward to serving you in the future. Have a Wonderful Day!

Thank you speeddiva, I sent a tweet to @searscares and I got an email right away from them asking to explain my issue. I haven't heard back yet but aleast things are going in the right direction.

Wow it happened to other people too! For those of you that had luck with CS, maybe you could help me out. I talked to a cs person and they told me to expect an email with information on what I should do because I could not return it to a sears store. I don't have anything and my call was made Nov 30th. What did you need to speak to a manager or did you ask for the points to get the game downloads? The cs I talked to didn't seem to know anything at all about x-box so she was very confused about what I was trying to tell her.

Microsoft Kinect™ Sensor Fall Bundle for Xbox 360® came today from sears and didn't come with the games it displayed when I ordered it. So I went back to the site and it pictured different games then it detailed in the description. It came with Kinect Adventures and Child of Eden. Did this happen to anyone else? I haven't opened it in case I need to return it. But it the box doesn't look like the one displayed. http://www.sears.com/shc/s/p_10153_12605_SPM5946117101P?prdNo=12&blockNo=12&blockType=G12 http://s.shld.net/is/image/Sears/spin_prod_583430601?hei=600&wid=600&op_sharpen=1&qlt=90,0&resMode=sharp&op_usm=0.9,0.5,0,0