No matter where you buy them or how much they cost, you should all be aware that the company does NOT support your right to download the software should anything happen to your original disk (included in the starter kit). Their insane logic is, if you lose it, you buy it again--they are more than happy to "support" your right to buy the disk again--if they still carry it. This would be equivalent to buying a computer with a pre-loaded Windows operating system, having it become corrupted for whatever reason, and then having to buy a new computer to reinstall the software. They refuse to acknowledge that children and software are a volatile mix or that the disks have a limited shelf life. I promised them that I would notify everyone that I possibly could to make as many backups of your software and put them in as many safe places as you think necessary to protect your UBFunkey toys for as long as you think you'll need to have it. They are already making series 2, so all of you who have series 1 know your time is limited to begin with--they're not going to make old software or why would you buy the new series? If you have the time and want to prove it to yourselves, give the company a call and allow them to tell you why they shouldn't have to make the software download available--it's a hoot. Someone's been taking lessons in customer service from Bill Gates.