Boy, does that bring back memories! My son, and I still have it on video, was so excited when he received a box of nails for Christmas one year. He didn't have that reaction to any of the pricey toys he opened, just the nails!!!
I've had problems both times I shopped with Sears.com. First time I ordered I got the call that they weren't available. I made them find me the item at another store and bring it to the original store I was to pick it up at. Second time I wanted to order an item online and it clearly stated the price on the page but it wouldn't let me select anything - there was no box to add anything to the cart. I then stopped at my local Sears and they couldn't figure out what the problem was with the website either so they call CS and after an hour of arguing with CS I left the store and I will not purchase from SEARS.COM again. They are the worst I have ever come across. They don't update their website at all.
I think we should email these stores to complain and maybe they will get the hint that it's not such a good thing to put coupons out that you have to spend so much time on figuring out what you can use them on if anything.
Bon Ton had the $10/10 coupon in their flyer for BF. They actually had signs on the items you could use and gave out fliers at the cash registers that listed the items they could be used on. You can imagine the list was very, very, small. Socks were about the only thing you could get for free with it. Why do they even bother? People get so frustrated with them that they have to be losing business.