I experienced the same thing. I was standing in a line at best buy this morning and I swear it never stopped moving, way more customers but the employees were fast. After that I went to CC and I was at one of the registers with ony 20 people in front of me. I thought awesome, I will be out of here in no time as almost everyone in front of me is buying DVDS. Well an hour in a half later I was checked out! Many others in line said they are done going to CC and so am I. Also people were just setting there stuff on the nearest shelf and leaving. I dont care if the stuff is free next year, no thank you. I had great experiences at K-mart, Target and Best Buy.