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I'm glad your deal worked out for you, Deb. It makes me more comfortable with AG as a consumer. I'm also glad to read the other posts about how well the dolls last. She wants one that looks like her and I know she'll like the story that goes with the girl.

My daughter is just now getting "into" AG. She'll be 7 in March and was thinking about getting her her first doll. (I even checked out this sale, but didn't buy anything.) This has me thinking about steering her another direction away from AG. I just can't handle poor customer service. Deb, I hope this works out for you.

I didn't see this posted yet. If it's a repeat, I'm sorry. Indiana Jones and the Kingdom of the Crystal Skull - The Lost Temple of Akator Playset List Price: $39.99 $16.00 & eligible for FREE Super Saver Shipping on orders over $25. I can't inlcude a link. sorry. Includes Indiana Jones figure and Ugha Warriod figure.

We love ours. :)

The same thing happened to me. They placed a hold on my card for double the amount. That disappeared a couple days later. Then they cancelled the DSi that I ordered, but still charged me the shipping and tax on my order for it! I called customer service and had to ask to speak to a manager. The first girl tried to tell me she couldn't tell me what i was charged that my order hadn't shipped yet. It had. I tracked in online. The manager/supervisor told me easily what my total was. I hadn't been charged for tax on the DSi, but had been charged for shipping. She waved all the shipping charges on my whole order for the inconvenience. I'm still not shopping at toys r us next year.