I went to my local store today to use the $5 off $20 coupon. My first total was $23.95 b/4 tax and coupons. I wanted to use the $5 coupon first and then my manufacture coupons. The cashier was having difficulty scanning the coupon and called the manager. He saw my other coupons and would not allow me to use this unless my after-coupon total was over $20. He was completely rude and arrogant. He was short with the cashier and said it was like stealing to try to use both coupons on the same items. I was completely humiliated. The customer behind me was even telling him I had purchased the correct total. There were two other customers in line behind me. He finally sent them to another register without apologizing. It did not state anywhere on the coupon that the total had to be $20 after using my manufacturer coupons. After I added more items to my purchase, the coupon still would not scan. He then made the poor cashier void the transaction and redo it. In the end he had to manually enter the coupon and was very frustrated. He was abusive to the cashier as if she had done something wrong. She was so upset her hands were shaking. This manager was the head manager of the store, according to the cashier. I have sent a report to all contact departments off their website. I hope they reply. Sorry, I had to vent.
Mom of Five:(