Ok, now I'm quite confused. I love both laptops and think both will suit my needs very well, however, when I tried calling their customer service about a coupon code that I have for an additional 12 percent off, I was on hold for 30 minutes while they "consulted" a supervisor. Oh well, now I'm really re-thinking deal. If the CSR's can't understand my English, how on earth are they going to understand it when I have a real problem and need tech support. It's a quandry. lol