mayson12

I was also able to use this in conjunction with the mystery code they emailed for up to 50% off.

This is what I wrote: To Whom it May Concern, In a day of retailers competing for fewer spending dollars, I am shocked and dismayed that you would choose to cancel this order rather than honor it. At the time that this was posted, immediately preceding Black Friday, it was completely reasonable to believe that Macy's was getting customers early with a great deal. Because of that, I chose to purchase in good faith from Macys, a store with a stellar reptutation. In doing so I did not pursue the next best deals offered on Black Friday. I literally walked by Ripsticks that were half of your list price, and still well under the price you're offering with the discount. Not only have you completely blown your reputation with me, you have made it impossible for me to purchase the Ripsticks at a price I would have gotten them for on Black Friday. This is horrible customer service and no way to earn customer loyalty. I wouldn't ever imagine Nordstrom handling a similar situation in this manner. The correct thing to do would have been to honor the orders, with a notice that it was an error. That is what earns respect and customer dollars. This customer will take her business elsewhere.

I learned that instead of lining up in the middle of the night, just go to Best Buy about 8:30 AM and wait until 9AM to buy one of the unpurchased doorbusters. I was about 6 people short of getting a ticket for the Sony Vaio with BlueRay. Came back at 8:30 and there were 9 unclaimed ones. I had purchased the netbook (which was not a ticketed item at our Best Buy) early, but there were still several of those on the shelf as well. Next year, I'll get more sleep!

I saw this on their flyer, only available in stores. I wish it was online.