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Ack! Help! Amazon password keeps getting changed!


2 replies to this topic

#1 ilikefree  OFFLINE  

ilikefree

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Posted Nov 18, 2017 - 4:37 pm

Tell me how this happens! I've been getting e-mails from Amazon. The first e-mail will have the subject "Amazon Password Assistance" and the subject of the second e-mail is "Revision to your Amazon.com Account". The first e-mail has a code in it to change my password. When I open the second e-mail, it tells me that my password has successfully been changed. I didn't request these changes! I've been getting the e-mails for a week or more now, sometimes 2 or 3 times a day! I've gone in & changed my password each time but it still keeps changing. I contacted Amazon after the first time and they said they'd go through and cancel any current orders. I'm going crazy, wondering how someone is getting into my account and changing the password all the time. Is there something I can do to stop this from happening and to protect my account? I've tried signing out after each time I log in to the site, but it still happens.


Sometimes the thoughts in my head go for a walk out through my mouth. This is rarely a good thing. :no:

#2 Kanyon71  OFFLINE  

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Posted Nov 18, 2017 - 7:15 pm

Tell me how this happens! I've been getting e-mails from Amazon. The first e-mail will have the subject "Amazon Password Assistance" and the subject of the second e-mail is "Revision to your Amazon.com Account". The first e-mail has a code in it to change my password. When I open the second e-mail, it tells me that my password has successfully been changed. I didn't request these changes! I've been getting the e-mails for a week or more now, sometimes 2 or 3 times a day! I've gone in & changed my password each time but it still keeps changing. I contacted Amazon after the first time and they said they'd go through and cancel any current orders. I'm going crazy, wondering how someone is getting into my account and changing the password all the time. Is there something I can do to stop this from happening and to protect my account? I've tried signing out after each time I log in to the site, but it still happens.

You sure they haven't added  a new email to your Amazon account or possibly gotten into your current email?



#3 riven3d  OFFLINE  

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Posted Nov 18, 2017 - 7:41 pm

if you didnt do it then DO NOT CLICK THE LINK IN THE EMAIL, this is a phishing attempt trying to get your password

 

visit the amazon site by typing it in your browser window and change your password there





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