Dylansmommy Posted November 2, 2015 Share Posted November 2, 2015 Is this the correct place to post this? Does Walmart price match their own online prices? In the past, I was told no because they don't compete with themselves. Today, I was in the store and the online price was $15 cheaper than the store price. I bought in on my phone and waited for the alert Site to Store alert. The woman told me I could price match. So I got the item, cancelled the online order, but when I checked out in electronics, I was told that they didn't price match. I manager didn't know either...one said yes, the other said no. I bought it again on my phone and am waiting for the Site to Store alert. Link to comment Share on other sites More sharing options...
riven3d Posted November 2, 2015 Share Posted November 2, 2015 YES they do and have for many months now, you can pull up the info on their website to show employees that try to tell you they dont Link to comment Share on other sites More sharing options...
Dylansmommy Posted November 3, 2015 Author Share Posted November 3, 2015 Thank you! My Walmart never seems to know what's going on. Link to comment Share on other sites More sharing options...
Spotted1 Posted November 4, 2015 Share Posted November 4, 2015 (edited) Yes. Its a policy they implemented last year. Here is their exact policy from their coorperate site. (edited to add the link: http://corporate.walmart.com/policies ) Online Price Match Policy We’re committed to providing low prices every day, on everything. So if you find a current lower price from an online retailer on an identical, in-stock product, tell us and we’ll match it.The following are guidelines and limitations:The prices on Walmart.com and online retailers* will be matchedOur customers must provide the online price and retailerThe item must be currently in-stock at the online retailer’s website at the time the request for the price match is madeThe item must be sold and fulfilled by online retailers listed below*We reserve the right to verify the price of the identical, in-stock item at the online retailer’s website (i.e., size, model, quantity, brand, color)We will limit quantities to one-per-customer, per item, per day**How to match an in-store purchase to an online price:Request the price match right at the registerThe Store Management has the final decision for matching an online priceHow to match a Walmart.com purchase to an online competitor:Contact Walmart.com Customer Care at http://help.walmart.com prior to placing your order on Walmart.comThe Customer Care Agent has the final decision for matching an online priceWe do not honor:Prices from marketplace and third-party sellers.Prices from auctions or requiring membershipsPrices that cannot be determined independent of other items, e.g., fees, shipping chargesPercent off or dollar off if the item's price cannot be determined independent of other items, fees or chargesBundle offers, Instant Rebates, Mail-in Offers, Offers that include financingPrices that require minimum quantity purchasesClearance, Close out, Liquidation, Special Hour/Flash/Limited Quantity offersDamaged, Used or Refurbished itemsMisprinted or inaccurate pricesOnline price match is not available in Alaska, Hawaii and Puerto Rico for in store purchasesWe will not offer rain-checks for items that are not currently in-stock in our store or Walmart.comOnline price match is not available for Walmart One Hour Guarantee ItemsWalmart.com will not price match on behalf of Walmart Marketplace Retailers to other online competitorsWalmart.com will not price match items purchased on Walmart.com between Thanksgiving and Cyber-Monday *Online retailers are limited to: Academy.com, Amazon.com, Autozone.com, Babiesrus.com, Basspro.com, Bedbathandbeyond.com, Bestbuy.com, Cabelas.com, Dickssportinggoods.com, Dollargeneral.com, Familydollar.com, Homedepot.com, Jcpenney.com, Kmart.com, Kohls.com, Lowes.com, Michaels.com, Newegg.com, Officedepot.com, Oreillyauto.com, Pepboys.com, Petco.com, Petsmart.com, Sears.com, SportsAuthority.com, Staples.com, Target.com, Tigerdirect.com, Toysrus.com, Walgreens.com, Walmart.com**Quantities are not limited in New Mexico except when purchases are made for the purpose of reselling merchandiseWalmart reserves the right to update or modify the terms of this Policy at any time Edited November 4, 2015 by Spotted1 Link to comment Share on other sites More sharing options...
jakesmommy403 Posted November 4, 2015 Share Posted November 4, 2015 Well, I was up at my local WM this morning because I had placed a video game order for Site to Store and never got a "come and get it" text or email, so I figured I would stop in to see what was up. Turns out my order was stuck in processing and no one could do anything with it! Well luckily all my games were in stock, so we cancelled the online order and they price matched all of them to Walmart.com's prices, which I would have just gone and done in the first place had I realized they did that now! I remember it used to be a rule that you couldn't do that, and I hadn't realized it changed. I'll just stick to that from now on instead of the site to store fiasco. Now I have to wait for the charges to drop off from the online order, so as of right now I've technically paid for those games twice. Tis the season! Lol 1 Link to comment Share on other sites More sharing options...
morningshopper Posted November 4, 2015 Share Posted November 4, 2015 The Store Management has the final decision for matching an online price...that is the problem! The store by me is very strict and most of the time I've tried, even with an ad online shown on my phone, they refused. Link to comment Share on other sites More sharing options...
riven3d Posted November 4, 2015 Share Posted November 4, 2015 try another store Link to comment Share on other sites More sharing options...
Jen08 Posted November 5, 2015 Share Posted November 5, 2015 That sucks if the mgt ultimately has the final say. I mean their getting your money regardless so why not just price match it with their online price and sell the dang item! Its a win win for walmart. LOL!! I've only been told once by my local walmart that they don't price match with their online prices but that was a few years ago when it first came out about price matching. I've bought a couple of other items since then and they've priced match. Link to comment Share on other sites More sharing options...
msomnipotent Posted November 10, 2015 Share Posted November 10, 2015 I'm having the opposite problem. The online price is $10 more than the store price, but none of the stores have the bike I need. One store said to order it and do the price match when I pick it up, 3 others plus my sister that is a Walmart employee said that they can't do that. It is the perfect gift for someone so I guess I have to pay extra, but it ticks me off that each store said the other stores had several in stock and then there are none when I get there. Link to comment Share on other sites More sharing options...
riven3d Posted November 10, 2015 Share Posted November 10, 2015 I'm having the opposite problem. The online price is $10 more than the store price, but none of the stores have the bike I need. One store said to order it and do the price match when I pick it up, 3 others plus my sister that is a Walmart employee said that they can't do that. It is the perfect gift for someone so I guess I have to pay extra, but it ticks me off that each store said the other stores had several in stock and then there are none when I get there. it says to PM online to call Customer Service and they will do it, just dont know how it works from there Link to comment Share on other sites More sharing options...
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